Shipping & Returns

Shipping Policy

I try to keep the shipping costs as low as I can. I use Canada Post, and offer flat rates that vary, depending on the type of item purchased. There is a flat rate for doll clothing, and a different rate for larger items like dolls and stuffed animals. If you should purchase more than one piece of doll clothing, you will pay the flat rate just once. If you purchase more than one larger item, you will pay the shipping rate only once. If you purchase multiple items from each category, you will pay the shipping rate once from each category. I will never charge you more for shipping than it actually costs. In fact, in most cases, I will be sharing the cost with the purchaser.

Return & Exchange Policy

We want you to be completely happy with your purchase, so satisfaction is guaranteed at Crickle Pickle Knits! We will happily accept any returns for legitimate reasons. Return shipping will be the responsibility of the customer and funds will be returned using the same method as the original purchase. In the event of special offers, such as free items with purchase, the bonus item must also be returned with the purchase.